Answers 24/7
Nights, weekends and holidays. Customers get an answer in seconds, not the next business day.
A friendly chat box on your website answers the everyday questions for you, day and night. When a question needs you, it takes the customer's name and phone number or email, and sends you the chat by email.
Customers have questions at all hours. Are you open Sunday? Do you serve my area? How much does it cost? When nobody answers, many of them simply move on to the next business.
Our AI chat assistant knows your business from your own website: your services, prices, hours and policies. It answers routine questions on the spot, in plain, friendly language. When something needs you, like a custom quote or an unhappy customer, it politely asks for their contact details and emails you the whole conversation so you can follow up.
Nights, weekends and holidays. Customers get an answer in seconds, not the next business day.
It learns from your own website, so its answers match your services, prices and hours. When we update your site, it stays in step.
For quotes, bookings, complaints or anything it can't answer, it collects the customer's name and phone or email and emails you the full chat.
It answers only from your business information. If it isn't sure, it says so and passes the question to you instead of guessing.
Customers can ask in Spanish, Vietnamese, Chinese or another language, and it answers in theirs.
Tell us what it should never say, like promising discounts or giving medical or legal advice. We set it up and fine-tune it for you.
We go over the questions your customers ask most, and anything the assistant should never say.
We add the chat box to your website and test it with real questions before it goes live.
It answers the routine questions and emails you the ones that need you. We keep fine-tuning it.
It's set up to answer only from your website and the information you give us. When it doesn't know, it tells the customer and sends the question to you. Like any AI, it can occasionally get something wrong, so we review it and fine-tune it as we go.
No, that's the point. The assistant handles the conversation. You only get an email when a customer needs you, with their name, their phone number or email and the whole chat.
Yes. If a customer asks, it says plainly that it's an AI assistant and that you read the chats and can follow up personally. Honesty builds trust.
It's $30 a month, added to any managed website plan. That covers normal use, with no per-chat fees. Businesses with very high chat volume may need a custom quote. No setup fee and no contract.
Not at the moment. The AI Chat Assistant is available on websites we build and manage, starting at $20/month.
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AI answers can make mistakes.